When
interviewing key
stakeholders, use the Question
Funnel model. This allows you to
begin with a very broad conversation and move to identifying specific,
actionable results, criteria, and constraints.
Open: Gather general information (what, when, where, who, why,
and how).
Detailed: Gather specific information and measures of success
learning what you learned during the opening.
Closed: Elicit a clear yes/no response to specific measures and
definitions so you have a shared understanding of expectations for the project.
Document these items as part of your project plan.
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